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26 June 2019

Bridges into Work 2 - Level 2 Qualification in Customer Service

Date: Wednesday 26 June 2019
Time: 09:30am - 03:30pm
Location: Ebbw Vale Learning Action Centre
Contact: 01495 356019/355299 or 07398546437

Description:

All organisations must provide an effective service to their customers in order to be successful. Learn to understand the importance of customer service and how to provide good service to customers.



Topics covered include:

·The principles of customer service

·How customer needs and expectations are formed

·Interpersonal skills and appropriate behaviour

·Responding to customers' problems or complaints

Ring now to book your place

01495 356019/355299

or 07398 546437


email BiW2@aneurinleisure.org.uk


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